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PRIVACY POLICY

ToBe Skin Care Inc. (Canada)

1. INTRODUCTION

ToBe Skin Care Inc. (“we”, “us”, “our”) is committed to protecting your personal information in accordance with applicable Canadian privacy laws.

This Privacy Policy explains how we collect, use, and protect your personal information when you use this website or interact with our services.

2. INFORMATION WE COLLECT

We may collect personal information such as:
• Name
• Email address
• Phone number (if provided)
• Billing and shipping address
• Order details

This information is collected when you:
• place an order
• contact us
• submit a request through the website

We may also collect certain technical information automatically, including:
• IP address
• browser type
• website usage data

Payment information is not stored or processed directly by ToBe Skin Care Inc.

All payments are processed through secure third-party payment providers, which collect and process payment information in accordance with their own privacy policies.

3. PURPOSE OF COLLECTION

We collect and use your information for the following purposes:
• to process and fulfill orders
• to communicate with you regarding your order or inquiry
• to provide customer support
• to improve our website and services

We do not sell or rent your personal information.

4. SHARING OF INFORMATION

We may share your information with third-party service providers strictly as necessary to operate our business, including:
• payment processors
• shipping providers
• website hosting and technical service providers

Certain information, including payment and transaction data, is collected and processed directly by third-party providers as part of the payment process.

These providers operate under their own privacy policies, and ToBe Skin Care Inc. does not control how such providers collect, use, or store your information.

5. DATA STORAGE AND SECURITY

Your personal information is stored using reasonable administrative, technical, and physical safeguards.

Access to personal information is restricted to authorized personnel.

While we take reasonable steps to protect your information, no method of transmission over the Internet is completely secure.

6. COOKIES AND AUTOMATED DATA

This website may use cookies or similar technologies to:
• improve user experience
• analyze website traffic

You may disable cookies through your browser settings.

By continuing to use this website, you consent to the use of such technologies.

7. THIRD-PARTY SERVICES

This website uses third-party services to process payments, fulfill orders, and support website functionality.

When you complete a purchase, certain information may be collected and processed directly by these providers. This is a standard part of secure online transactions and is not controlled by ToBe Skin Care Inc.

8. YOUR RIGHTS

Subject to applicable law, you may request:
• access to your personal information
• correction of inaccurate information
• deletion of your information, where applicable

Requests may be submitted using the contact information below.

9. DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

The updated version will be posted on this website.

11. CONTACT

For privacy-related inquiries or requests, please contact:

ToBe Skin Care Inc.
Email: info@renophase.ca
177 Victoria St N,
Kitchener, ON N2H 5C5