ToBe Skin Care Inc. (Canada)
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1. APPLICATION OF TERMS
These Terms and Conditions of Sale (“Terms”) govern your use of this website and all purchases of products (“Products”) from ToBe Skin Care Inc. (“Seller”) within Canada.
By accessing this website or placing an order, you agree to be bound by these Terms, unless a separate written agreement has been executed.
ToBe Skin Care Inc. is the authorized distributor of Renophase products in Canada.
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2. GENERAL USE OF WEBSITE
This website is intended to provide information about Renophase products and to offer a selection of Products for personal use.
You agree to use this website only for lawful purposes and in accordance with these Terms.
You may not:
• use the website in violation of applicable laws
• interfere with the operation or security of the website
• attempt to gain unauthorized access to any part of the website
The Seller reserves the right to restrict or terminate access to the website at any time.
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3. PRODUCTS AND DISTRIBUTION MODEL
Products offered on this website are intended for personal use.
The Seller operates a professional distribution model and collaborates with clinics and practitioners.
Information regarding:
– professional products
– treatment protocols
– professional pricing
– business collaboration opportunities
is not publicly displayed on this website.
Such information may be provided upon request and is subject to review and approval at the Seller’s sole discretion.
The Seller is committed to supporting the proper and informed use of Products. Customers are encouraged to consult with a qualified skincare professional prior to selecting a home care routine.
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4. ORDERS & ACCEPTANCE
Placing an order constitutes an offer to purchase.
An order is not accepted until it has been reviewed and confirmed by the Seller.
The Seller reserves the right to:
– refuse or cancel any order prior to shipment
– limit quantities
– correct pricing or product information errors
– refuse or cancel any order suspected of fraud or unauthorized transaction
– refuse service to anyone, at any time, for any lawful reason
If an order is cancelled, any payment received will be refunded.
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5. PRICING & PAYMENT
All prices are listed in Canadian dollars (CAD).
Prices do not include:
• shipping and handling
• applicable taxes (GST/HST/PST), which are calculated based on the shipping destination and applied at checkout in accordance with Canadian tax regulations.
Payment is required at the time of purchase unless otherwise agreed.
Prices are subject to change without notice.
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6. SHIPPING & DELIVERY
Shipping is available within Canada only.
The Customer is responsible for providing accurate and complete shipping information.
Estimated delivery times:
• Ontario: 1–2 business days
• Other provinces: 6–7 business days
Orders are processed within 1–3 business days.
Shipping rates:
• Orders under $300 CAD — $35 flat rate
• Orders $300 CAD and above — free standard shipping
Delivery times are estimates and may vary due to external factors.
The Seller reserves the right to refuse shipment where delivery is not commercially reasonable.
Risk of loss and title for Products pass to the Customer upon delivery to the shipping carrier.
The Seller shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to shipping delays, supply chain disruptions, or acts of nature.
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7. PRODUCT AVAILABILITY
Product availability may be limited.
The Seller reserves the right to:
• modify or discontinue Products
• limit quantities
• substitute Products of similar nature (with customer consent)
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8. RETURNS & CLAIMS
Returns require prior authorization.
Returns will not be accepted for:
• opened or used products
• hygiene-sensitive items
Claims for damaged, incorrect, or missing items must be submitted within 48 hours of delivery.
Approved returns may be subject to:
• return shipping costs
• restocking fees
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9. PERSONAL USE/NO RESALE
Products purchased through this website are intended for personal use only.
Products purchased through this website may not be resold, redistributed, supplied to third parties for commercial purposes, or offered for sale online through any website, marketplace, social media platform, or other digital channel without the Seller’s prior written consent.
The Seller reserves the right to refuse, limit, or cancel any order where unauthorized resale, including online resale, is suspected.
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10. PRODUCT REPRESENTATION
Product descriptions and images are provided for informational purposes only.
Actual products may vary slightly in appearance or packaging.
The Seller does not guarantee specific results from the use of any Product.
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11. INTELLECTUAL PROPERTY
All content, materials, and information on this website remain the property of the Seller or its partners.
They may not be copied, distributed, or used without prior written permission.
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12. THIRD-PARTY LINKS
This website may contain links to third-party websites.
The Seller is not responsible for the content, accuracy, or practices of such third-party websites.
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13. ERRORS AND OMISSIONS
The Seller reserves the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been submitted.
The Seller may cancel or modify orders affected by such errors.
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14. LIMITATION OF LIABILITY
To the extent permitted by law:
• the Seller’s liability is limited to the purchase price of the Products
• the Seller is not liable for indirect or consequential damages
Nothing in these Terms limits rights that cannot be excluded under Canadian law.
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15. TERMINATION
The Seller reserves the right to terminate or suspend access to the website or services at any time, without notice.
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16. GOVERNING LAW
These Terms are governed by the laws of the Province of Ontario and Canada.
Any disputes shall be resolved in the courts of Ontario.
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17. CHANGES TO TERMS
The Seller reserves the right to update these Terms at any time.
Continued use of the website constitutes acceptance of any changes.
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18. CONTACT INFORMATION
Customer inquiries will be reviewed and responded to within 1–2 business days.
For any questions regarding orders, returns, or claims, please contact:
ToBe Skin Care Inc.
Email: info@renophase.ca
177 Victoria St N,
Kitchener, ON N2H 5C5
Please refer to our Privacy Policy for information on how we collect, use, and protect personal information.
